I am ticked, peeved, and ready to kill. Not a good thing so early on Monday morning. Go to my November 9, 2008 posting, FIRST MAJOR PURCHASE. Just go down the left in the archives and find it and click. Read that for the back story.
OK, are you done reading?
The part has not come in. I received an email on the night of the ninth that it had been shipped. There was no tracking number included, so I called this morning to find out where it is. First let me say I am not a bigot. But the woman who answered was everything I dislike about the stereotypical Yankees: harsh nasal voice, unfriendly, and flat out rude. She can't help her voice. Not everyone is blessed with the lovely melodic Southeastern Kentucky twang I have. But just saying hello she told me I was bothering her. I gave my order number and she said,"It hasn't been shipped yet. The blades will be in this week." That pretty well set me off, but I stayed in my sweet Southern Belle mode. I explained I had an email saying it was shipped. She says, "I didn't send it, shipping shouldn't have sent it. We'll ship it when the part comes in." I started to ask her to notify a supervisor about the error of the email, ( if a company has a communication problem someone should know about it). I was quickly told not her problem. "I just answer the phone," she snapped.
It will be shipped this week, maybe.
2 comments:
you entirely crack me up
seriously
and the yankee should feel grateful you have a blog vent outlet
but write a nasty letter anyway
She clearly didn't know not to mess with Janet Appel. Write the letter.
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