Monday, December 24, 2012

The Last Three Days

I have been in hell.  Three days ago my IPhone would not take my password for Yahoo mail.  Marty called Yahoo for me and they tried and nothing.  I had been hacked.  They recommended two Microsoft security  companies.  One takes your computer and phone for 10 days for X amount of $$$.  The second company does everything on the phone by remotely controlling your computer for X amount of $$$.  The service is good for a year for the three of us using the same Internet hookup. We went with the phone people.

Five hours later the tech has cleaned my computer, Marty's and our host's computers.  They have fixed the IPhone problem.  Great happiness.

The next day, 12/23/12 I changed my passwords.  We were out the rest of the day, but surprise I can't access my email.  Password rejected, not valid, does not work.  I am back on the phone that night.  Same tech gets me, he breathes a little harder, but was nice and polite.  We loaded and canceled the yahoo account 8 million times.  Never worked.  Another tech will call me sometime Christmas Eve.  I lost it.  Fix it now, he couldn't.  He wanted an expert IPhone tech to help me.  I insisted on the call being at 8:00 a.m. PST.  It is Christmas Eve, we have things to do.

I was called this morning on the dot of 8:00.  One hour later of doing everything I have done before, he took over my computer, did things to my Yahoo account, canceled my password, and we put in a new one.  Back to the phone.  We set up a new account again, and this time it worked.  Why, who knows?  Why did it not work the other gazillion times, no one knows.  It works and I am have quit drinking, crying, and screaming.

We are off to San Francisco to look at Christmas decorations. 

1 comment:

Sue T. said...

I just saw on Facebook that this exact thing happened to another one of my friends. Obviously a LOT of Yahoo accounts have been hacked, and they are not doing a very good job of dealing with it. So sorry to hear about it!!